“With great power comes great responsibility” (Parker, 1962), Being anointed the new district manager of five Dunkin Donut locations and a few of those starting fresh within current geographical location, myself along with my co-workers/teammates will have to stay sharp to meet but also exceed current and future standards/expectations. A successful district manager has to do far more than just purchasing or renting a new establishment(s), employing some help and purchasing all of the needed supplies in order to have a functioning, healthy business. Even when making a comparison to my previous position as a store manager, while things will be similar there is a lot more added responsibility with my current venture. I will be responsible for …show more content…
The internals of job design consist of a job analysis, job description and job specification. This is the meat and potatoes of an organization and has a lot to do with the structure of an organization. If I plan on having a successful run as a district manager, I need to make sure this portion of the structure is squared away to at least give myself and my co-workers a shot at …show more content…
The selection process can be tough depending on the credentials of each applicant. Each applicant could be vastly similar, but what happens during the interview process can be the deal breaker for both parties. We would take into consideration an applicant’s attitude, job understanding and of course the very first impression that is received when they walk through the interview doors. Something as simple as eye contact, mannerisms and a handshake could make or break the hiring process. We look for the best possible fit for each position and even though there may be some that are more qualified than others, we are more than willing to take an individual with fewer qualifications but with a more optimistic attitude.
Training – Once positions are filled, I will need to make sure that all new employees are trained properly before starting their position while also ensuring that all employees are always up to date throughout their career at Dunkin Donuts. Training will prepare each employee to execute his or her duties in the most efficient manner possible. Training can include (but in no particular order) observing, reviewing, physical classroom setting; Internet based learning, job shadowing and the occasional workshop.
Performance Appraisals
In this capacity, I was responsible for staff development and coaching, workforce management, overall store sales, inventory management and loss prevention. During my time as Store Manager, staffing fluctuated from six people, during slower sales periods, to 15 during the holidays. Due to my efforts, I was awarded: • Regional Award of Excellence in Business Growth Strategy for 2005 • Nationally ranked one of Top 50 Radio Shack Stores – Feb 2006 and Oct 2005. • District Top Sales Gain Percentage - 24%, May 2005, 151%, May
Over the course of a lifetime, a person develops a completely new body several times. This is because, approximately every two years, enough of the body’s cells have regenerated that one is practically a new person. However, it is not this change that makes a person develop into who they are. The experiences one goes through, and the interactions with people around him/her is what makes a person evolve. One must look beyond himself/herself and find meaning in relationships with others in order to truly develop as a person.
Contents Terms of Reference 2 Procedure 2 Findings 3 Current Structure 3 New Structure 4 Employee Relationships 4 Instructing Staff 5 Contingency Variables 5 Conclusion 6 Recommendations 6 References 7 Appendix A 8 Terms of Reference I am a HNC business student. I am writing this report as part of my course. This assessment covers outcome 4 of the Managing People and Organizations' class.
Looking closely at the design of an organization will tell you how it functions from the front lines to the administrative level. Design guides the way strategies are created and determines how they will be carried out. It establishes the jobs, roles and responsibilities of an organization’s members. Essentially, organizational design furnishes a map with a clearly defined goal the organization wants to reach and the route to attain this goal. County offices of education provide services to school districts by taking on tasks that are better handled at a county level due to complexity, resources needed and specialized requirements.
We will be in management, at first, and then we will turn over little sections of the business at a time to someone else that has worked there for a few years. We would like to have a very high-quality bakery. To accomplish that we need good quality employees. The employees will be treated as family and will not do what Katie and I have not done ourselves. The employees need to have a little bit of experience about how to use bakery equipment and work ethic the do their absolute best to learn.
Their employees are given the opportunity to work in a nurturing and thriving environment. The leaders of CarMax have put their words into actions for their employees to benefit from. Their efforts have earned respect from the employees as seen in feedback from employees on their website. The employee development and training initiatives are one of the biggest impacts they can have on their employees. “Training and development play a vital role in the effectiveness of an organization” (Falola, Osibanjo, & Ojo 2014).
All department managers are required to attend bi-weekly training sessions so that they are equipped to then train the staff in their department on new policies, quality control, and work requirements. The new training models have been designed to increase knowledge as well as job satisfaction. We want our current employees as well as all new hires to stay with our company and receive on the job training to enhance their skill as well as add skilled workers to our workforce. Our Sales and Marketing Department will be working hand and hand with our Human Resources Department. Our evolved sales plan includes the hiring of seven additional employees rounding out the total number of Sales and Marketing employees to nineteen.
Current expansion strategic Dunkin donuts has entered into a long-term master franchise agreement with Golden Cup Pte Ltd, a joint venture between Jasmine Asset Holding Ltd and Jollibee Worldwide Pte Ltd. Dunkin donuts and Golden cup plan to open more than 1400 Dunkin donuts outlets across China over the next 20 year. The joint venture franchising has exclusive rights to expand Dunkin’ Donuts in new territories, including Beijing, Chongqing, Fujian, Guangdong, Guangxi, Hainan, Hebei, Heilongjiang, Hong Kong, Hunan, Jiangxi, Jilin, Macau, Shanxi, Sichuan, Tianjin and Yunnan. (Dunkin Donuts , 2015)
Employees with current skills and expertise are generally more potential for the growth of business. To satisfy the actual demands of diverse customers within a freshly opened up store on completely new area demands apparent perception of the consumer user profile for the reason that spot to pick the actual share. The training practice facilitates staff to use their occupations efficiently according to correct information, skill, comprehending and sources. Workers distinguish spaces among their information and ability prior to starting training and advancement practice. Q.3
Selection methods deal with the candidate’s applications and resumes, interviews, reference checks, background checks, cognitive ability tests, performance tests, and integrity tests (Bateman & Snell, 2013, pp. 185-187). Throughout the selection process on the video, there were two applicants that were interviewed: Jacqueline and Sonya. The three key components that Robert was looking for was business experience, education, and personality qualities.
Dunkin Donuts makes coffee, tea and breakfast sandwiches. It has several varieties of Donuts and coffees. It has great services in all locations and the best part is that we get the same test of products in all locations. Issues: 1. What are the three most critical challenges facing your business today?
In order to avoid Starbucks in the process of mistakes, so rely on the procedure responsible for ensuring that there is no conflict between the strategy and policy, so that every action Starbucks can proceed smoothly Human Resource Cycle Recruitment & Selection Starbucks will be based on the existing staff of the generous conditions to develop employment requirements and selection criteria. Starbucks will require that candidates be polite, have the potential to provide customers with quality service, to ensure that the basic performance of the service. The Starbucks selection criteria will hope candidates have a strong learning ability and can continue to learn in the workplace as their current employees
THEORETICAL BACKGROUND OF THE STUDY: 3.1 RECRUITMENT & SELECTION Recruitment and selection is one of the most important management functions. The whole process represents a significant investment in both financial and other resources. Recruitment and selection are two of the most important functions of personnel management. Recruitment procedure selection and helps in selecting a right candidate.
Introduction Employees are crucial to any business, and so it is extremely important for an organisation to have a great understanding to the recruitment and selection process. This process is used to make sure the right candidate is chosen for the job. The aim of the research is to create a better understand of the recruitment and selection process and what takes organisation to recruit new employees. The recruitment and selection process has so many different elements to think about, and this essay reflects on how the organisation searches for possible candidates to recruit. Recruitment and selection process is dealt with mostly the human resource (HR) department, although in many organisations it is common for other heads of department to be involved in the process to make sure that technical considerations are assessed during recruitment and selection so that no faults are made.