1. Introduction
1.1. Authorisation
This report is authorised by Paramedics Australia. This report has been gathered together to obtain the minimum requirements of the report assignment for COR109 Communication and Thought.
1.2. Limitations
This report is limited to listening, feedback and questioning skills applied to the field of paramedics. Further limitations include the use of only secondary sources.
1.3. Scope
This report focuses on the explanation of interpersonal skills of listening, feedback and questioning within the paramedic workplace and the examination of the benefits of applying the skills. Challenges are identified and recommendation are provided. Academic sources are used to provide theory and evidence.
1.4. Methodology
Secondary data collected from reputable academic sources has been utilised to complete this report.
2. Listening
Listening as a skill of interpersonal communication can be defined as a process of constructing meaning from verbal or nonverbal messages (DeVito, 2011).
2.1. Purpose of listening
Increase in productiveness of interactions, improved relationships, rise in academic success, including work success are all benefits that can be achieved when the skill of listening is effectively put into place (Bodie & Fitch-Hauser, as cited in Bodie,
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When either giving, receiving or asking for feedback, both the paramedic and co-workers can benefit from the focus on achieving goals, reinforcement of positive behaviours, improved confidence and relationships as well as motivation to improve (De Janasz, 2014). Confidence and relationships are vital to working successfully as a paramedic under the circumstances that work arrangements occur in pairs. As states, when feedback is taken on board and positive behaviour is displayed paramedics are able to reach their goals together and continually grow from their mistakes and provided
Objective One During my clinical day three, I demonstrated entry-level competence in professional nursing practice in caring for patients with multiple and/or complex unmet human needs. I addressed safety needs, safety in medication administration, effective communication, and surveillance for my patients. First, I addressed safety needs my ensuring the appropriate safety measures were implemented for the patients. Some of the safety measures included, wearing non-skid socks, wearing a yellow armband which indicated fall risk, keeping the bed in lowest position, two side rails up, bed locked, and the call light within reach.
Based on this EMT’s response, “But Connecticut 's public safety culture is changing, and with it, perhaps, the notion that emergency service workers are somehow immune to emotional injury,” it is directly shown how everyone involved is effected on a large
Medical personnel are given a very difficult job, to save people lives. In this difficult
Communication in nursing is known for its life saving success as well as its greatest flaw in poor patient outcomes. There is always room for improvement and when communication is carried out efficiently, healthcare professionals have reaped the benefits. However, there have been many instances in which nurses have had to learn the hard way of how detrimental communication can be to patient safety. Through research and reviews of literature, the topic of patient safety related to handoff communication among units is analyzed.
Patient safety experts have demonstrated that “patient safety increases when teamwork and collaboration skills are taught and empowered; when teamwork and collaboration are not present, medical errors will result” (Creasia & Friberg, 201, p. 348). As a nurse, it is imperative to collaborate with other interdisciplinary members in health care and also strive to research and implement evidence-based practices. Evidence-based practice is necessary to “ensure the highest quality of cost-effective care and the best patient outcomes” (Fineout-Overholt, 2011, para. 16). With a collaborative and innovative attitude on safe health care practices, an increase in patient safety and effectiveness of care will
Failing in service-user safety can sometimes be attributed to communication failure, however communication is one of the most important tools in preventing such failures. The ability to communicate effectively as a team stems from understanding the various professions in the team (Gluyas & Morrison, 2013). Understanding the various roles allows for an insight into how the healthcare system links together and the part each roles plays in provision of care. Additionally it aides in building trust and respect amongst team members (Gluyas & Morrison, 2013). This in turn can be linked to improved service-user safety, because it allows for role relation and see their part in the service-user care pathway.
1 Year Accelerated BSN Programs Online: Are they Worth it? Nursing is a knowledge-based profession, and improved enrollment in the field is critical to career mobility. With the complex and ever changing healthcare system, nurses have been called upon from time to time to assess situations and avert complications.
By actively observing and listening to patients, I can identify areas where I can contribute and make a positive impact. Whether it is taking the initiative to assist with personal hygiene, offering emotional support, or addressing any concerns promptly, using initiative allows me to enhance the overall patient experience. Making Decisions: As a healthcare assistant, I am often required to make decisions in a fast-paced environment. Through experience and continuous learning, I have developed the confidence to make informed decisions based on the available information and within the scope of my role. I have learned to consider factors such as patient safety, individual preferences, and the guidance of healthcare professionals.
Paramedics play an important role in emergency response, They provide life-saving care and support to those in need. Despite their essential role, paramedics face difficult challenges that are quite frankly unnoticed by society. Not only are they exposed to traumatic situations daily, but they also experience physical, emotional, and psychological traumas that can have long-term impacts on their well-being. In this essay, I will give an insight to the types of traumas that paramedics go through, and show that greater awareness and support is needed to address the difficult challenges of this profession.
According to the Bureau of Labor Statistics, nursing is the nation’s largest healthcare profession. Registered Nurses who work in the emergency room should be required to be psychologically evaluated in their position because they handle stressful situations. In addition, they witness a numerous amount of traumatic events such as deaths and major body deformations. Therefore, these events can cause personal issues over a long period of time, such as emotional, physical, and psychological actions that scars nurses throughout their profession. Post-traumatic stress disorder (PTSD) within a nurse’s profession is likely to occur when they experience a traumatic event, and causes an individual to suffer.
However, I feel that the extreme degree to which this competency is being held, i.e. having to remake a patient’s coffee three times because it wasn’t the proper milk-sugar ratio certainly takes away from the more important aspects of life saving. I always greet my patients with a smile; I always treat them like I would treat my family member, and I always ask “Is there anything else I can do for you?” before I leave the room. And this is not too much to ask, it is simply treating humans with integrity. But the “have it your way” hospital experience expectancies sometimes make our jobs harder than they already are.
They need to learn the various pieces and functions of communication in diverse areas of nursing. According to Garrett (2016), to maintain patient safety communication should be consistent, comprehensive, transparent, concise, and appropriate, consequently, leading to interacting and connecting with patients who demonstrated to improve results, reduce costs, and improve the patient’s understanding. A study conducted by Daly (2017), states that they are four themes nurses should utilize in their daily practice: 1. Prioritise people, 2. Practise effectively, 3.
An example of this are several deaths due to “unsafe discharges” caused by poor communication during handover (Royal College of Nursing Great Britain, 2014). Through effective communication the disease’s effects can be reduced through a quick response to a deteriorating patient and efficiently provide co-ordinated care to provide the correct treatment
According to Carlina Rinaldi (2006), to listen is to be open to others and to what they have to say, is to consider others as subjects that contribute to shared research that each person develops about the meaning of everyday experiences. Listening requires an in-depth understanding of events, situations, ideas, and is free of judgment and prejudices. Listening is a reciprocal process that involves the listener and the one that communicates, recognizes the right to participation of children, teachers and parents, legitimizing their theories and interpretations of the surrounding world (Lino,
it is important for at least a couple of people know what they have to do in case someone who got injured and they need help do that they can make sure they don 't die between the time it takes for someone to ring the ambulance and get them to a hospital. Just knowing the basics can be a huge help to someone in