CONCEPT 3: BARRIERS TO EFFECTIVE NURSE-PATIENT COMMUNICATION IN HEALTH CARE. This concept is taken from Block 5, Module 3 which is entitled “Selected cultural parameters for nursing care”. Communication is simply the sharing or transferring of data of information. In healthcare, nurse-patient communication involves giving out and obtaining information which allows the nurse to know the needs or problems and feelings of the patients. 3.1 Personal concept In order to achieve great outcome of individualized or holistic care of patients, effective communication between the nurses and patients is required. Communication is a vital tool in nursing care. The purpose of nurse-patient communication is to create a nurse-patient therapeutic relationship, …show more content…
In healthcare institutions, nurses are the backbone of every healthcare and always the first contact patients meet on the arrival into the hospital. The nurses’ ability to communicate effectively with patients influence patients’ care and their belief about care. Through effective communication, nurses help patients to know and understand their health problems and give them guide on how to care for themselves. Effective nurse-patient communication requires listening and honesty. This will enable patients to talk about health issues including emotional, social, mental problems that disturb them. In healthcare, certain factors affect good nurse-patient communication which are time, language, environment, shortage of nursing staff, assumptions etc. These factors lead to error in medication, misdiagnosis and even death. So, the need for good nurse-patient communication should be emphasized in nursing practice. 3.3 Application in current job I really do know and understand the benefits of a good nurse-patient communication. It is a vital tool that guides the nurses to providing effective nursing care and making good clinical judgments. Some factors that affect communication with my patients at place of work include; inability to understand some patients’ languages, shortage of nurses, lack of time, assumptions, inadequate environment etc. These factors pose dangers to patients’ …show more content…
These factors not only lead to ineffective communication but can lead to misdiagnosis of patients’ health problems, wrong treatment pattern and death of patients as well. 3.5 Usefulness of concept to current world Society- nurse-patient communication does not only help the patients but the relations as well because the nurse show concern to their feelings and the problems that affect them. Through nurse-patient communication, the nurse health educates the patients, families and communities on health promotion and illness prevention in order to live a healthy life. Communication also enhances the quality of acre given to patients and clients. Nursing profession- with effective nurse-patient communication, misdiagnosis, wrong treatment pattern as well as deaths are avoided. The aim of nursing care is also achieved and nurses are satisfied with the care rendered to patients. Nurse-patient communication also makes nursing work easier. CONCEPT 4: THE ROLES OF NURSES IN DIFFERENT HEALTHCARE DELIVERY
All patients have the right to have their medical information provided to them in terms that they can understand. Nurses are supposed to be patient advocates and we must advocate and assist in educating our patients. This is so important since many patients are their own caretakers and need to have the knowledge and tools to care for
Peplau (1988, cited by Betts, 2002, in Kenworthy et al, 2002) argues nursing as an interpersonal process. Betts (2002) argues that effective communication is intricate and obscure. Both the nurse and the patient are distinctive individuals, and they both bring with them their perceptions, values, interpretations and experiences to the interpersonal process. To achieve trust, the nurse must use openness, honesty and effective communication
Proper communication and interaction are some of the most fundamental elements of successful nursing. It is very easy to occur a miscommunication when not all the healthcare providers are in same pace. Miscommunication can occur during end off shift report among the nurses. Some of the factors of miscommunication includes; it is a busy time when nurses are giving report, they are tired, wants to make shortcut, and language barrier. Furthermore, nurses that are trained in foreign country have difference in nursing practice.
Each of these subdivisions require different means of knowing and communicating. Nurses may only be expected to know a small amount of information on a wide variety of diagnoses, while a doctor may be expected to know a far larger amount of information on an even wider scale. There are also certain expectations for communicating among and within these subdivisions. Means of communicating within the nursing community is often far different than that of doctors and even so, communication between doctors and nurses. Though these means of communication may differ between subdivisions of the medical community, it is essential that all members are aware of the proper means of communication, as well have enough knowledge about the topic at hand to correctly interpret the information received.
An option for healthcare in today’s era of medical knowledge and highly increase use of technology has provided some possibilities concerning the medication of patients. Providing care especially palliative care is very challenging in a demanding complex environment of medical and thus requires specialised training and knowledge (Malloy et al 2007). In a study conducted by Duldt-Battey (2003), humanising the communication theory for nursing, the study provides a strategic foundation to assure the fact that communication occurs between nurses and other physicians connected with the healthcare. These typical goals are also outlined in a conductive study of Solomon (2002) that relates to palliative care.
As a nurse, you’ll regularly work one-on-one with patients, and proper communication in such situations means far more than just giving a dose of medicine or starting an IV. Nurses are responsible for talking to patients and helping them understand medical situations, which can be complex and quite scary to the person who 's going through such tribulations. Great nurses are clear communicators who truly listen to patient needs (and make sure to acknowledge that those patients ' concerns are being
They need to learn the various pieces and functions of communication in diverse areas of nursing. According to Garrett (2016), to maintain patient safety communication should be consistent, comprehensive, transparent, concise, and appropriate, consequently, leading to interacting and connecting with patients who demonstrated to improve results, reduce costs, and improve the patient’s understanding. A study conducted by Daly (2017), states that they are four themes nurses should utilize in their daily practice: 1. Prioritise people, 2. Practise effectively, 3.
The nurse’s role is to ensure the patients information is accurate if the patient is conscious and able to provide the nurse with the remaining necessary information. The nurse must keep the information and update throughout the patients stay, as to what medications he may be prescribed and the dosage of that medication. A nurse must also be able to effectively communicate the information that has been obtained to the doctor when required so the doctor can keep overlooking their patient as well as if the patient is required to undergo a surgical procedure. Each role in health professions has an important part in giving patients the best treatment they can receive when effective communication is used. Effective communication is necessary for the patients to receive the best care they can and to ensure all patients receive the same amount of
According to Bramhall (2014), Effective communication one of the basic skills of nursing staff, which enhances patient care. Add to this the communication plays an important role in showing empathy and thus it becomes easy for the patient to report positive experiences or even the bad ones. I think that the most important things are to communicate not only with the patient but also with healthcare team members. In addition, nurses need to be able to communicate successfully with all member of the health care providers and to provide and give the full information about the patient
The success of patient safety, prognosis and improve health outcomes within the nursing profession is dependent upon proficient communication. When communication is not proficient, patient safety and wellness is compromised (Gore et al., 2015). There are numerous safety issues that can arise from inapt communication within nursing. Two issues that have the potential to impact patient care and safety are hand-off communication errors and cultural competence. Mitigating these safety issues within the nursing profession will be vital to improving and maintaining patient safety and promote positive health outcomes.
This paper is aimed at highlighting how essential the communication skills are for establishing rapport, understanding the needs of the patients and planning effective intervention for meeting holistic health care. To be continually relevant, nurses have to improve their communication skills to meet the challenges of constantly changing roles and responsibilities. Thus its basic purpose is to make them understand the importance of communication skills that suit the holistic care which will guide them in their work
I think the most important in this relation is trust, which is essential to nursing practice. "A clear understanding of trust and values of trust is important to both health care and lifelong learning" (Risley, 2013). according to Peplau’s theory of interpersonal relation in nursing there are four phases of the nurse-patient relationship (Orientation Phase, Identification Phase, Exploitation Phase, Resolution Phase), she identify that the trust starts on the first phase(Orientation Phase) (Peplau’s,2008). The researches Trojan and Yonge in 1993 they develop g theory study (Strauss and Corbin Method) related to related to the development of trusting
Nursing is a diverse field which is growing in scope every year. In light of its ' inherent competitiveness, it is proving more crucial to stand out as a professional, not just for the sake of hiring opportunities, but in providing the best care possible for the patient. While “professionalism”carries different meanings for different people, there does exist a common thread: communication. Everything we do as nurses sends a message, from our attire to our language. The content of the message being sent is entirely up to the nurse, but the various avenues used to transmit it are invaluable.
A few factors that can affect the relationship between a nurse and a patient would be the tone of voice used, the way we phrase our sentences and avoiding the use of medical terms to make the patient understand better. Besides that, communicating with patient in terms of serving their daily needs is part of our noble job too. Although language can sometimes be a communication barrier when dealing with an elderly or a foreigner, nurses are expected to try other means and ways to converse to achieve a certain level of understanding, such as via sign and body language. Other than language barrier, communicating with patient daily is essential in order to build a good rapport and instilling a sense of trust. For example, when patient asks for a favour to be showered despite odd timings or during busy hours, nurses have to obey their needs and meet their expectations.
Effect of implementing structured communication messages on the clinical outcomes of unconscious patients Sahar Younes Othman 1, Mona Mohamed EL-hady2 1Critical Care and Emergency Nursing, Damanhour University, Behira, Egypt 2Critical Care and Emergency Nursing, Mansoura University, Dakahlia, Egypt Effective communication is one of the foundations of professional nursing practice and the art of caring holistically for patients. Indeed, as nurses are the professional group that has the greatest contact with patients, ensuring their communication needs are fully met has been established as one of the most important skills of nursing. Nurses use communication strategies to give directions, offer reassurance, provide consolation, commiserate,