In “Learning to Serve: The Language and Literacy of Food Service Workers”, Tony Mirabelli presents the genre of communication used by waiters and waitresses as one which requires more skill than is usually assumed. Through the use of internet sources such as “hate mail” directed at websites, Mirabelli shows us that people who think the job of a food service worker is easy are quite common. He shows us the assumptions people tend to make through many examples such as economists who suggest that food service workers lack education needed to be considered “knowledge workers” and do mindless, routine tasks that anyone can do. Through examples of food service workers, including himself, Mirabelli contends that waiters, though in some cases uneducated,
In the article “Why Should I Be Nice To You: Coffee Shops and the Politics of Good Service” by Emily Raine. Base on her gamut of service jobs experiences, the good service in coffee shops is not an issue because it is unlike table service, the good service will translate to amount of tips, there are big amount of costumers at coffee shops, and the average of spans interaction with each costumer is about ten seconds. So that the good service in hospitality industry such as coffee shops is unnecessary. As most hospitality industry, the paid in café is the minimum wage to employee, and the work is tedious ad repetitive.
In the selection, “Serving in Florida”, Barbara Ehrenreich described her experience of working at the low-wage American workplace and the worker’s struggles with minimum wage. When she depicts the work as an outsider, she states “customers arrive in human waves, sometimes disgorged fifty at a time from their tour buses, peckish and whiny.” (Ehrenreich 395) It demonstrates the hardships of the workers when dealing with customers. Even though the customers are complaining for no reasons and being obnoxious, the workers have to deal with them with respect.
If there is one thing people love, it is convenience. Despite this word seeming to pertain to the modern era, every race in every century has been in pursuit of a quicker or easier way to go about life. Looking into the present day, food service, especially takeout, has evolved into a thing of ease and convenience, through apps and technology. However, one author, Corey Mintz, in a WIRED article, delves deeper into the cons of how apps have taken over takeout in the food service, suggesting the possibility that convenience is not always the best route. Capturing readers interest through vivid imagery, Corey Mintz’s article “How Apps Commandeered the Age-Old Idea of Takeout” argues against the technological advancement using compelling moral
Tipping has become a huge debate within America. Many times people are unsure of how to tip and what to tip when at a restaurant. In countries overseas like Japan or in Europe, they work their tips into the prices at restaurants. Many claim that this is the way restaurants in America should start to do things. In the article “Don’t Forget to Stiff Your Waiter” by Nachum Sicherman, he argues that tipping is out of date and poses the question of why tipping even came about.
In “The Case Against Tipping,” Michael Lewis argues that we are growing into a society that tips someone “for doing what they’ve already been paid to do” (22). Lewis believes that the more thought the customer puts into deciding whether or not to tip, the more unpleasant it becomes (21). It is putting you under pressure to make a decision based on whether or not the employee needs the money. Lewis continues by arguing that no one who is going to buy a coffee is “evaluating the performance” of the person behind the counter (21).
On March 22nd, I saw the musical Waitress, at the Brooks Atkinson Theatre in New York City, New York. With a book by Jessie Nelson and music by Grammy-nominated artist Sara Bareilles, Waitress is a funny, heartwarming and memorable show. Waitress centres on Jenna, a waitress who bakes creatively titled and tasting pies for the diner she works at. Jenna feels trapped in her marriage to her deadbeat abusive husband, Earl, played by William Pop, and winds up unexpectedly pregnant. When she hears that a nearby pie contest will be happening soon Jenna begins secretly saving for her entry fee and envisions a new life free of with her baby funded by the cash prize from the contest.
Some people believe students should not work in fast-food chain because they can get distracted by working and the job may not provide them with skilled-based opportunities. In his essay, Amitai Etzioni, points out the bad influence fast-food chains, such as MacDonald’s, have on the students they employ. He thinks that working in fast-food chains can contribute to academic problems. The debate over whether or not students should work during school especially in fast food chain is currently a very controversial topic. I personally support Amitai Etzioni’s idea that working in fast food chains can negatively impact students’ academic careers.
Effective immediately, during a meal service observation, when the provider serves the children two years of age and older whole or reduced-fat (2%) milk, the observed meal will be disallowed. Prior meals not observed on the same day of the visit will not be disallowed. The field representative must also cite this non-compliance as a finding and require corrective action. A follow up visit will be conduct to ensure providers are following CACFP guidance.
What drives a consumer to leave a tip behind? A question researched by many economists, discussed in the following section. In ‘The Norm of Restaurant Tipping’, Conlin, Lynn and O’Donoghue present interesting (psychological) theories explaining tipping behavior of consumers. It turns out that the act of tipping logically would serve as an efficiency enhancing phenomenon, especially in restaurants.
In the essay “Working at Wendy’s,” Joey Franklin states, “I only applied here because I knew I would get hired, says Sara the first night I work with her.” This situation related to my experience when I am hunting the job. In that time, I do not care what my job is as long as I realized that I need to help my family to pay my tuition fees and to other expenses. However, on the first day of my job I am not sure how to associate with another employee and to communicate to the customer because I am
Everyone knows that tipping is an act of kindness that I put towards those who provide service beyond the expectation. Michael Lewis, a convincing author that addressed the pros and cons of tipping. Whether the workers were an excellent server or a poor server determines the amount of the tips that is given. In “The Case Against Tipping,” Michael Lewis created an arguable topic that can in truth get people thinking, but his essay lacks the evidence of logic. Michael Lewis’ first point was valid.
In Tony Mirabelli’s writing, “Learning to Serve”, Mirabelli completes an ethnographic study of the service industry. Mirabelli writes on a topic he is quite familiar with, being a waiter. Mirabelli discusses the complexity of being a waiter, although most of these complexities are unknown to people outside of the discourse community. Mirabelli uses his ethnographic study to undermine criticism towards waiters. The main critique Mirabelli rebuts in his writing is that being a waiter does not require skill.
Acquiring a job, whether it be in a doctor’s office or a fast-food restaurant, can transform a person. Jobs tend to educate employees, either indirectly or directly, both about themselves and life in general. In Climbing the Golden Arches, nineteen year-old Marissa Nuñez discusses how her employment at McDonald’s transformed her into a mature and skilled employee. Within her personal narrative, Nuñez mentioned how she faced both pleasant and unpleasant circumstances while working at McDonald’s, all which prepared her for her future career. At McDonald’s, Nuñez learned how to fulfill her role of being an employee by becoming an expert at all the placed stations, dealing with the various types of customers she encountered on a daily basis, and
Now there is a solution to all this. We need to scrap the current American tipping system all together. First, what we need to do is abolish the federal tip credit. This would bring all food industry employees up to their state minimum wage solving the problem of underpaid servers. This also makes it so the customer isn’t paying the waiters wage allowing them to be treated as a
In world the food industry is marked as great diversity and variety in terms of both presentation and flavor. For a country’s economic development an important role is played by the food industry of that country. One of the greatest food industries is Publix and I am so great full to be part of it. While working at Publix I discovered that how people and food are connected. And working as a clerk at Publix I contribute to people and food connection by making sure there is no unsafe food, check expiry date of a product, broken lid etc.