CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The focus of this dissertation is on employee satisfaction and how it may be enhanced. In any organization employees can be thought of as internal customers and there is a need to satisfy them if external customers are to be retained and satisfied. In other words, successful organizations can maintain their advantage only by satisfying the employees and then motivating towards continuous improvement.
The workplace is a second home for employees because they survive more than 40 hours a week in the working environment. In this study, we have reviewed the definitions of job satisfaction and productivity in order to address the factors that influence, the relation between the two in terms of
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The third category believes that many concepts and definitions of job satisfaction involve an evaluation process.
Factors influencing job satisfaction of creating "job satisfaction" in a person is dependent on several factors together which lead to the achievement of the desired result. Lack of some of these factors may lead person to become dissatisfied with the job. Factors such as the amount of earnings the soul and the nature of work and its social status; prestige and reputation, enhance job safety, lack of role ambiguity, physical conditions, structure and organizational culture and communication with colleagues, according to the characteristics, performance evaluation, fit, flexible, innovative approach.
Job satisfaction is a multi-dimensional attitude it is made up of attitude towards pay, promotion, relationship with co-workers, supervision, work conditions, benefits, contingent rewards, nature of work, communication, participation, performance evaluation system of the company etc. (Cascio, 2002). Employee job satisfaction is one of the significant aspects of organizational effectiveness (Chapagai, 2011). Generally, it is an employee general attitude toward the
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1.7 SIGNIFICANCE OF THE STUDY
The result of this study will be very essential for the all employees of commercial banks includes managers, mid-level employees and lower level employees and also can benefit financial institution such as banks, insurance companies in Mogadishu.
As to improve the socio economic development by eradicating dissatisfaction, discrimination and also the study will be useful for potential researcher as literatures, which are interesting to carry out for further study in this field.
1.8 OPERATIONAL DEFINITIONS OF VARIABLES
Measurements of job satisfaction are financial and non-financial
The financial measurements include:
Incentive Pay: Incentive pay plans are meant to increase output, which can be measured quantitatively. For incentive plan targets, the employees must have confidence that they can achieve the targets.
Profit Sharing: It means sharing of profits with the employees by way of distribution of bonus. Profit sharing plan has its shortcomings, one, that it has become a regular feature in government departments irrespective of performance and two, it may have no relation with individual
In turn, Travelers neglected to maintain finances, and Weill fired Dimon as a result of such competition (Hitt, Ireland & Hoskisson, 2012). Therefore, the Traveler's suffered a business loss with the outcome of Weill's firing of Dimon. Although, there are positive advantages to a general partnership like the buy and sell relationship which benefits the purchasing of stocks and purchasing methods for the business (Peterson & White, 2000). In other words, the value of stocks according to the business shares costs between partners when beginning a business. Despite the benefits of general partnership Jeb and Josh would have benefited with either a limited partnership or tenets in common, so both could share in the profits but have limits in liability to one another's
The Scanlon plan was effective, but when the company did not pay bonuses timely and changed the ratio, employees lost motivation and trust in the plan. A critical element of the plan was the reserve which was supposed to cover bonuses if the company could not afford them. The employees were aware of this when they signed the Scanlon plan, so they felt cheated. This lack of motivation was further increased when employees saw that their output was not reflected in their bonuses.
The review of extant literature indicates that firms make use of employee ownership schemes as a means of reducing the free-rider problem (Poutsma et al., 2012). In most work situations, employees are required to perform tasks through collaboration with their colleagues in form of groups. As a result, the total output is a reflection of the contributions made by many individuals. Given the difficulty of identifying individual contribution in team production employees have the incentive to shirk their contributions as their colleagues will increase their output. The implication is that overall productivity of the team declines which will cause a turn down in productivity and therefore the profit margins will suffer (Blinder, 2011).
The profit margin that a company maintains is a very important measure of success and health of the company, it can be calculated
Assessment of the entrepreneurial subsidy concept: His subsidiary plan gave a golden chance for employees to get themselves and their innovative ideas recognized and put into action. It also gave chance for one to three top tier talents to get identified. The subsidiary was reward for employees with innovative ideas that initially in turn helped in the growth of company.
After, Mike and Sully saved Boo, the Owner of the company admitted that he would rather have done bad things to children then get the company destroyed because the company was in his family for 3 generations. The definition of incentive is something that makes someone want to do something or work harder. In Monsters Inc, the boss worked harder to keep the bisuness in his family.
Profits after deductions are shared between the members. The institution is intended to provide a safe place for individual members to save and to invest those savings in mortgages, loans, stocks, bonds and other securities and to share in any profits or losses that
A performance-oriented philosophy is followed; no one is guaranteed compensation just for adding another year to organisational service. Instead, pay and incentives are based on performance differences among employees. Employees who perform well get larger compensation increases; those who do not perform satisfactorily receive little or no increase in compensation. Thus, employees who perform satisfactorily should keep up or advance in relation to a broad view of the labour market for their jobs, whereas poor or marginal performers should fall
In the budgetary year of 2011-12, they have pronounced 40% stock profit of the net pay. In 2014-15, they proclaimed a stock profit of just 11%. This demonstrates with time passing the organization turned out to be less subject to proprietor's value for venture and began to pay money profit to investors perhaps for not holding inert money. Thus, the measure of stock profit in 2015-16 is minimum in the course of the most recent 5 years.. Year Net Income Stock Dividend Payout Ratio Total Stock Dividend (Taka) 2015-16 9,326,615 11% 923,662 2014-15 6,533,933 11.50% 825,492 2013-14 4,131,811 14% 614,773 2012-13 3,429,785 30% 1,035,936 2011-12 2,887,711 41% 1,119,084
Then, OB10 should introduce an employee remuneration plan which comprises of a fixed base salary and a variable component such as bonuses for extraordinary accomplishments compared to the target of respective departments. For example, the mappers are given bonuses when they are able to map certain targeted number of invoices correctly. 3.1.2 Language team OB10 has to deal with suppliers and buyers from different parts of the world. These stakeholders speak different native languages causing communication barriers between them and staff members of OB10 who are unable to converse multi languages.
Teamwork: Teamwork in a company is vital for the success of a company. Financial incentives like bonuses can inhibit teamwork since under such schemes, individuals may be rewarded rather than teams. For example, several firms give bonus on bases of the amount of work performed by the individual (Roland, 2003). This means that employees would eventually learn to hoard work than to share it for the welfare of the organisation and in this way, the overall productivity of the company may be affected. Burn-out of employees: Another disadvantage associated with the financial reward system is that it may lead to physical and moral burnout where the employees may work extra hours to earn the money and may eventually be frustrated by the monotony of the work situation.
I. INTRODUCTION According Jensen and Meckling(1976, p 8), executives have a tendency to put more emphasis on their own interest when they share little mutual interest with shareholders. They would not take bold action but only try to maximize their perquisite. In order to mitigate such insincerity, executive compensation system have developed into two direction. First, companies offer substantial amount of remuneration to executives.
Introduction: Job enrichment can be described as a medium through which management can motivate self-driven employees by assigning them additional responsibility normally reserved for higher level employees. By doing this, employees feel like their work has meaning and is important to the company. This theory is based on the premise that employees have a natural tendency to want to succeed and are eager to be trusted with a bigger role in the company. Frederick Herzberg (1923-2000), clinical psychologist and pioneer of 'job enrichment', is regarded as one of the great original thinkers in management and motivational theory. He originally developed the concept of ‘job enrichment’ in 1968, in an article that he published on pioneering status
Among scholars, the different facets of job satisfaction included feelings toward a job, pay, benefits, supervision, coworkers, the work itself, organizational environment, and work conditions as stated by Biggs & Swaile; Fichter & Cipolla (as cited by Appiah, 2016). Aziri (as cited by Appiah, 2016) stated that employees were usually more productive, more stable, and had a better
Job satisfaction occurs when employees consider the type of the